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Alex and Carmelle are rock stars of customer service ! They are easy to reach and always ready to answer my newbie questions. Alex even came out to make an infusion adjustment for me when I was out of town and still getting the system dialed in.
Great system supported by a great family team. Highly recommended, you can't go wrong working with these guys.
The CO2 system we purchased has really helped with stabilizing the PH level in our pool. We struggled with this quite a bit and continuously had to add acid to our pool. We still take the water to local pool store to have them check levels to make sure the consistency is there and every time the PH reading is perfect. Highly recommend and thank you to Alex for being patient with the questions we have. Great investment!
As a new pool owner that lives in Belize it has been an uphill battle trying to balance my pool. We have extremely hard well water and I was fighting my PH on a daily basis. No one in Belize that I talked to had ever heard of using CO2 to keep your PH in balance. After finding Poolsmith Technologies online and having a PH control system shipped here, it has been a time saver. The unit was super easy to install and after a few days of tweaking the system to meet my PH requirements for my pool size, I can check my pool PH weekly and find no changes. So long Muriatic Acid and all the safety equipment needed to safely add it to the pool. I will be recommending this unit to all my friends here in Belize for a simple, turn-key option for PH control.
I already run my pool with an ionizer and ozone. I use very little to no chlorine. Adding the CO2 system to control my pH has been just the ticket. It's hard not to tell everyone this is how you should be controlling the pH in your pool. The folks at Poolsmith where very helpful. The customer service was tremendous and I'm very happy with my system.
Have salt system AND new hydrazzo finish so PH was hard to control - with new finish wanted to get this stabilized ASAP - thus installed this PH control system and so far it has worked perfectly. Prior to installing, PH would move from 7.4 after adding acid to over 8 in one day - now it has been steady between 7.2 and 7.6 for the week it's been installed. Only install issue was the power outlet - plug for this system takes up 2 spots it's so big - so I had to rewire another outlet for the plug. Alex has been great answering a few questions I had - great support. FYI - to fill my cylinders I found the most convenient place was at a local fire extinguisher company.
We are so happy with our decision to install this system! It has been just over a week but daily water testing shows perfectly balanced PH without ever touching a bottle of acid. I was adding acid to my pool 2-3 times per week prior to this. My PH was always on the high side. Between the cost of pool chemicals lately and the fact that Muriatic Acid is NASTY stuff I was more than happy to find another way to keep our pool chemicals balanced.
Communication with Alex (the owner) and his wife have been excellent. Install was a breeze. Everything is great and with their 6 month money back guarantee I figured we didn't have anything to lose!
We are looking forward to years of perfectly balanced chemicals and I am telling everyone I know about it. This should come standard with all new pools!
I am a big advocate for using CO2 for pH control coming from a biotech background. This is common practice in batch reactors. A pool is nothing more than a big "batch" of water. I found poolsmith via circupool and couldn't believe that someone finally made a residential CO2 system for pool pH! I ordered this unit and right away I saw it was helping. Incredibly easy to install and setup. I struggled a bit in the beginning as I have several pool features (rock waterfalls, fountains, etc...) which would offgas the CO2. After working with Alex he helped me every step of the way to make it right! You won't find customer service better than poolsmith. They genuinely want to ensure you experience the best the company has to offer. I highly recommend the unit if getting close to hands free pool maintenance is important to you.
The carbon dioxide system to regulate PH is far superior to adding acid constantly in order to maintain constant PH with salt water pools. The PH is better regulated with far less fluctuations. Total alkalinity is more stable, another benefit.
When I had a questions on operating the system after installation Alex was very helpful.
I live in NJ and have a salt water pool. Almost every day the pH would spike to over 8.0, so I was constantly adding muriatic acid to it in order to maintain the appropriate LSI. I recently installed the organic pH control system from Poolsmith and I am extremely impressed. The system is really easy to install and Alex and the team are very helpful answering any questions (admittedly I would have had my question answered if I watched all the videos on the site... highly recommend doing so). Overnight my pH is now under control. This system should be standard installation on all salt water pools.
I purchased a home with a 22K gal plaster pool and SWG system. PH would rapidly max requiring muriatic acid additions every couple of days. I am convinced the wide range of PH resulted in unsightly deposits in my pool surface ultimately leading to destructing and resurfacing of the pool. A costly event. I installed this system (simple installation) and Alex provided the best customer service I've experienced. They truly back their product. Today my PH remains constant with no unsightly deposits forming on the new gunite surface. If you have a SWG system and plaster pool this is a must have.